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C27 ยท Self paced course

Work through conflict, stress and change: workplace wellbeing and communication

Peer reviewExpert review

Comment on this course or on how Learn works until 25 March 2027. Leave a comment

Conflict, pressure and big changes are part of working life. Handled well, conflict improves understanding and decisions; left unaddressed, difficult behaviour leads to a stressful and unhealthy workplace. This course gives you practical ways to talk through hard issues, manage your own reactions, look after your wellbeing and know where to get help, so the people around you stay safe and supported.

Six modules. Each module stands on its own and says who it is for.

Written for Australia. The law, services and support lines in this course are Australian. Outside Australia, check your own law.

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Modules

  1. 01Understanding conflictLicensed
  2. 02Having the difficult conversationLicensed
  3. 03Difficult customer interactionsLicensed
  4. 04Managing stressLicensed
  5. 05Alcohol and other drugs at workLicensed
  6. 06Preparing for retirementLicensed

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